Support Services for Older and Vulnerable People

AWARE: This services provide support, coping skills and information – and most importantly help people who are in distress to know and feel that they are not alone in their experience. Further information on AWARE and the services they provide can be found on

 ALONE is the national support line for older people who have concerns or are facing difficulties relating to the outbreak of COVID-19 (Coronavirus). Professional staff are available to answer queries and give advice and reassurance where necessary. The support line is open Monday to Friday, 8am-8pm, by calling 0818 222 024.

 Senior Line is a national, confidential listening service for older people, run by trained older volunteers. If you are feeling worried, stressed or isolated at this very unnerving time, please feel free to ring this free service anytime between 10am and 10pm on any day of the week on  1800 80 45 91.

 Generation Tech is a free service and is run by volunteers who  help older people in Ireland with smartphones, tablets, social media, apps, PCs, printers, etc. 01 9633 288.

 Age Action and the Irish Red Cross have raised funds to provide additional assistance to older and vulnerable people around Ireland who are experiencing hardship as a result of the COVID-19 pandemic by making once-off grants, up to a maximum of €500, per person/household affected. Email:  . PhoneIrish Red Cross at 01 642460 /01 475 6989  /Lo Call: 1890 369369

 Women’s Aid have a 24hr National Freephone Helpline offers confidential information, support and understanding to women who are being abused by current or former boyfriends, partners or husbands. Phone: 1800 341 900 / 01 678 8858 or

 Men’s Aid Ireland is a dedicated national service supporting men and their families experiencing Domestic Violence in Ireland. Phone: 01-5543811 / 01-5394277 /E-mail:

 ISPCC Dublin: The Irish Society for the Prevention of Cruelty to Children (ISPCC) is Ireland’s national child protection charity. They can be contacted at 01 676 7960 or email:

 The Samaritans are available 24 hours a day, 365 days a year. If you require an immediate response call Freephone 116 123. Their email address is:

 Pieta House provides free therapy to those engaging in self-harm, with suicidal ideation, or bereaved by suicide.  Freephone 1800 247 247 – no referral needed.             

 Jigsaw offers help to young people who are going through a difficult time. It also helps people who are worried about a young person. Their website address is

 Irish Hospice Foundation: Many people have experienced the death of someone they love during the Pandemic. In the face of such loss and trauma, the Irish Hospice Foundation have a Bereavement Support Line. It is a national freephone service 1800 80 70 77

Society of St. Vincent De Paul: 01 8550022. Email: 


COVID-19 Community Supports are in place to ensure vulnerable members of the community are reached and helped at this time. These comprise the local authority, Health Service Executive, County Champions, An Post, Community Welfare Service, An Garda Síochána, other State organisations, charities and other stakeholders. These Dedicated helplines are focused specifically on ensuring that the cocooning elderly, vulnerable members of the community or those living alone can access deliveries of groceries, medicine and fuels.

 Dublin City Council Helpline : 01-2228555 . Email:

 Dún Laoghaire-Rathdown  Helpline : 01 271 3199. Email :

 South Dublin County Council Helpline:  01-4149043. Email: